General Faqs

Answers to many common general questions.

Do i need a Back End subscription ?

If you intend on running a single server using the Standalone System you do not need a Back End Subscription.

Back End Subscriptions are only required for Back End servers which are used in a clustered setup.

What is a Front End server ?

A front end server is one that is installed using any of the following profiles

What is a Back End server ?

A back end server is one that is installed using any of the following profiles

Do i need a PAID subscription for back end servers ?

Answer: Yes

From BaruwaOS version 6.7.4 subscriptions for back end systems are now paid subscriptions, Free subscriptions are no longer available.

Can a user have multiple email addresses on a single account ?

Answer: Yes

You can add alias addresses to a users account. Domains using Active Directory authentication will have these auto populated from the groups and addresses in active directory.

Alias domain addresses are also auto created the first time a user logs in.

Can users use their current mail password to login to Baruwa ?

Answer: Yes

Setup external authentication with either POP3, IMAP, SMTP, LDAP and RADIUS / RSA SecurID.

Are there any restrictions on username format ?

Answer: No

However users that authenticate to external systems will have their email address automatically configured as their username locally.

How do the Baruwa Enterprise Edition subscriptions work ?

In order to run Baruwa Enterprise Edition you have to purchase a subscription. This gives you access to the BaruwaOS, Baruwa Network, Baruwa Datafeeds and Email Support.

You get access to any new upgrades and updates are available via the Baruwa Network.

If you cancel you MUST uninstall and stop using the software.

Should you choose to return on to support, you will have to pay for the period when your system did not have support before you can be returned on to support.

Are there limitations on the number of users or domains ?

Answer: No

Unlike our competitors we do not restrict the number of users or domains you can configure on your systems.

Do you support other payment methods apart from PayPal ?

Answer: Yes

We support the PayFast subscription system for users you do not have PayPal. PayFast payments are processed in South African Rands ZAR.

South African business users should use the PayFast subscription system to make payments in South African Rands ZAR.

Why do you require a PayPal/PayFast account for the 30 day Trial ?

The requirement of a PayPal/PayFast account is simply to prevent abuse as users just keep resigning for trials to keep their install working without purchasing a subscription.

The subscription system is automated and linked to the PayPal/PayFast IPN system so we are unable to provide out of band trials requests.

How many trial subscriptions can i request ?

We will only issue a maximum of 2 Frontend and 4 backend subscriptions.

Who qualifies for trial subscriptions ?

Only new users without existing licenses qualify for trial subscriptions.

Users with existing or previous licenses should purchase full subscriptions.

I would like to resale Baruwa Enterprise Edition subscriptions

Please contact us to request access to our reseller program.

Do you have an online demo system ?

No, you can setup a demo system on one of the supported cloud providers if you would like to experience the features. Check Cloud Installation for details.

Does the solution support DANE, DMARC, SPF, DKIM, etc ?

Most email related features and protocols are supported, please check the full Feature List