Messages
Most Recent Messages
When you login the default view you see is the most recent messages for your account. By default the latest 50 messages are shown.
If you want to change the number of recent messages displayed you can
use the drop down select Show: items per page
to do that.
The selected number will be displayed during your current session, when you logout the number will reset to 50.
Full message listing
If you want to see more then the most recent messages you should,
- Mouse over
Messages
- Click
Full message list
- Use the pagination links to see more messages.
Quarantine
If you want to see only quarantined messages,
- Mouse over
Messages
- Click
Quarantine
- Use the pagination links to see more messages.
You can carry out message operations on several messages from within this view. Refer to Bulk Message Operations for details.
Archived messages
If you want to see older archived messages,
- Mouse over
Messages
- Click
Archive
- Use the pagination links to see more messages.
Message Details
If you want to see the details of any specific message click the link to the message.
The following information is available.
- Message ID
- From Address
- To Address
- Subject
- Received date and time (Displayed in your timezone)
- Received by server (The server that received the message)
- Received from (The server that sent the message)
- Received via (Servers that processed this message, includes country information)
- Size
- Message headers
- Quarantined
- Virus infected
- Prohibited file
- Other infection
- Spam checks information (Spam check results and rules used to make determination)
- Delivery information (Status of mail delivery to final destination)
If the message is quarantined you are able to preview
, release
, learn
or
delete
the message. Refer to Message operations on how to do this.
You are also able to add the sender to an authorized or banned sender list from with
this view using email address
, domain name
or IP address
. Refer to
To add the sender to a list on how to do this.
Message operations
The Baruwa interface allows you to preview
, release
, learn
or
delete
quarantined messages and authorize or ban senders of messages
using email address
, domain name
or IP address
.
Previewing a quarantined message
To preview a quarantined message,
- Click the message link
- Click
Preview message
- Click
Attachments to download any attachments
- Click
Display images
to display any remote images (This is not advisable)
Releasing a quarantined message
To release a quarantined message,
Note
Released messages are not removed from the quarantine, if you want to remove a message from the quarantine, you need to delete it. Messages are automatically deleted from the quarantine at an interval that is set by the system administrator. The default interval is 30 days.
- Click the message link
- Click
Release message
- Check
Release
checkbox - Enter
Alt recipients
if you want to send the message to another email address - Click the
Submit
Button
Bayesian learning a message
You can update the Bayes system by teaching it if a message is Spam or Not Spam.
- Click the message link
- Go to the bottom of the page
- Check
Bayesian Learn
checkbox - Select
Spam
orClean
from the drop down - Click the
Submit
Button
Deleting a quarantined message
You can delete a message from the quarantine.
- Click the message link
- Go to the bottom of the page
- Check
Delete
checkbox - Click the
Submit
Button
To add the sender to a list
- Click
Add sender to list
- Select the type of list you want to add them to using the
List type
drop down - Check
Add to aliases as well
if you want it to apply to your aliases as well - Check
Use IP address
to use theIP address
- Check
Use Domain
to list the whole domain - Click the
Add to list
button
Bulk Message Operations
It is possible to carry out message operations (release
, learn
or delete
)
on multiple messages at ago.
To do this.
- Select the messages using the check box
- Select the operations (
release
,learn
ordelete
) at the top - Click the
Process
button - View the operations results
Filters
Message filters are available on the Full message listing, Quarantine and Archived messages pages.
Refer to Manage Filters on how to manage these filters.